Return Policy​

Accepted Returns​

  • Eligible items: Unworn jewelry in original packaging, returned within 7 days of delivery. All promotional gifts must be included.​
  • Non-returnable items: Custom-made products (final sale, no returns or exchanges).​

Return Process​

  1. Initiate a return request via the WhatsApp button on our page or through the “Contact Us” page, stating the reason for return and your order details.​
  1. We will confirm your request and provide a return address within 1-2 business days.​
  1. The buyer is responsible for return shipping costs. Send the item to the specified address and keep the logistics receipt for reference.​
  1. Once we receive and verify the returned item, a refund will be issued to your original payment method within 3-5 business days.​

Contact Information​

  • Directly via the WhatsApp button on the page​